Great veneer cases aren’t just about artistic talent—they rely on a solid strategy for temporaries. In this presentation, Dr. Brandon Mack shares his workflow for using provisionals as more than placeholders. He treats them as diagnostic tools to test the final design and to communicate expectations with the patient before permanent delivery. Here’s a breakdown of his step-by-step process for moving from the initial consultation to a successful final seat.
In his webinar, Dr. Mack states that he begins every veneer case with a clear, patient-centered consultation to understand the patient's goals, personality, and preferences. This critical first step includes:
“You have to listen to what the patient wants, not just what you think looks good. My job is to interpret their dream into a clinical plan.” – Dr. Mack
Once the esthetic goals are identified, Dr. Mack uses a diagnostic wax-up to translate the patient’s vision into a functional, testable design. This wax-up becomes the foundation for:
What’s Included in the Diagnostic Phase:
Provisional veneers are often overlooked, but Dr. Mack calls them “the most valuable phase of the veneer process.” Why? They provide a test run for function, speech, and esthetics, and shape the final restorations.
“The provisional is where the magic happens. It’s where you and the patient can collaborate before anything becomes permanent.” – Dr. Mack
For temporaries, Dr. Mack typically uses bis-acryl or composite materials, shaped from a silicone index of the wax-up. He prefers spot-etching with flowable resin for retention, allowing easy removal later.
Tips from Dr. Mack:
Once the patient has worn the provisionals for a few days to a few weeks, Dr. Mack schedules a feedback appointment.
At this stage, any minor chairside adjustments are made to finalize the design. He captures the approved look with new photos and impressions or scans to provide the lab with a precise blueprint for the final ceramics.
When preparing the teeth for veneers, Dr. Mack emphasizes conservative reduction that mirrors the provisional contours. He uses depth-cutting burs and reduction guides created from the temporaries to ensure precision.
“Prep for the approved design. If the provisionals look and feel great, your preps should support that exact outcome.” – Dr. Mack
After prepping, Dr. Mack takes high-resolution scans or traditional impressions. He includes all critical information for the lab:
He also recommends a virtual meeting or phone call with the lab team to review the design intent and any fine details that can affect esthetics or function.
Thanks to the detailed provisional phase, delivery is usually smooth. Dr. Mack checks the following:
Once approved, he uses an adhesive protocol tailored to the ceramic type (typically lithium disilicate or layered zirconia).
"When you’ve done all the work in the planning and provisional phases, delivery is stress-free. The patient already loves it.” – Dr. Mack
Several mistakes can compromise veneer cases, Dr. Mack warns. These include:
Avoiding these pitfalls not only protects outcomes but also protects your reputation and patient trust.
You’ll want to watch the webinar to see Dr. Mack’s presentation of a 10-unit upper veneer case with severe wear and discoloration. The patient requested a youthful, vibrant smile that did not look unnatural. Beautiful, natural results were achieved!
Creating beautiful, functional veneers isn’t about magic; it’s about methodology. As Dr. Mack shows in his presentation, every phase from consultation to delivery builds upon the last, with the provisional stage acting as the cornerstone for success.
By using temporization as a blueprint and partnering with the right lab, clinicians can deliver smiles that exceed expectations and stand the test of time.
Dr. Mack says he works with Denbright Dental Labs to ensure the precision and predictability needed for these high-stakes cosmetic cases.
The Benefits Include:
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